HEAD OF HR OPERATIONS (F/H)

Lyon 06 (69)  - CDI

description du poste

The Human Resources Management Directorate is part of the Executive Directorate Resource Management and covers all HR functions. Under the supervision of the Assistant Director, Compensation and Benefits, the incumbent manages the HR Operations Department ensuring the efficient ongoing administration of the full range of employee cycle services which include three key functional areas: recruitment, onboarding and contract administration

MAIN DUTIES AND ACTIVITIES

TEAM MANAGEMENT

Provide strategic advice to the Assistant Director, on human resources matters in the core areas – recruitment, appointment, transfers, etc. With the support of contract and recruitment officers, plan, organize and evaluate the work of HR Operations Unit ensuring an efficient task distribution and promoting a solid customer service culture

EFFICIENCY AND QUALITY

Lead the development of Service Level Agreement and related KPIS in conjunction with key stakeholders and with the support of contract and recruitment officers

In coordination with contract and recruitment officers, work with the People analytics & HR solutions, IT and other stakeholders

Keep abreast of best practices and seek continuous process improvement driving for standardization, efficiency and excellence in the service delivery

Work with the People analytics & HR solutions to develop and implement data quality control processes to ensure the accuracy of data entries in SAP

FUNCTIONAL RESPONSIBILITIES

Plan and implement recruitment strategies developed by the talent management unit to ensure the timely and efficient filling of current and upcoming vacancies, with the support of recruitment officers and in coordination with the HR Business Partners

In coordination with the HR Business Partners, evaluate and recommend actions for complex issues and/or exceptions to rules relating to the three functional areas

Provide expertise and inputs to the revision and/or development of policies related to recruitment, appointments, entitlements, contract extensions, reassignments and separations

profil recherché

It is required at least 5 years' University education in a relevant area (HR, Public or Business Administration) and at least 8 years of professional experience in the area of HR management

knowledge of interpretation and implementation of HR policies, rules, regulations including staff benefits, entitlements, and contractual modalities

Experience in an International Organization would be an additional asset

Abilities

Knowledge and experience of an ERP system (SAP)

Very good communication skills

Fluency in English both orally and in writing

Knowledge of any other language (arabic, french, spanish)

à propos de notre client

Expectra RH & Legal recrute un Head of HR operations basé à Lyon

informations complémentaires

niveau d'études : BAC+5
salaire : 72 000 - 100 000 €
type de salaire : annuel